Shipping policy
At Cazida, we believe in full transparency about how and when your order will arrive. Please read the information below carefully before placing your order.
Order Processing Time
Orders are processed within 1–2 business days after successful payment. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Estimated Delivery Times:
Estimated delivery times are calculated after the order has been shipped:
United States: 8-14 business days
Please note: Delivery times are estimates. Actual delivery may vary due to customs clearance, public holidays, or carrier delays outside our control.
Shipping Carriers
We work with a combination of international and domestic carriers to ensure reliable delivery, including:
- Yanwen and YunExpress (for international shipments from Asia)
- USPS, UPS, FedEx, and DHL (for US and expedited shipments)
Shipping Fees
- Standard shipping: $5.99 per order (or local currency equivalent).
- Free shipping promotions may apply on select products or during special events.
- Final shipping costs are always shown clearly at checkout before payment.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. You can Track your order here directly on our website.
Tracking updates may take 24–72 hours to appear after your shipment notification.
Important Notes
- Please ensure your shipping address is complete and accurate. Cazida is not responsible for delivery issues resulting from incorrect address details.
- We are currently unable to ship a single order to multiple addresses.
- Shipping to certain military addresses or restricted regions may not be available.
Contact & Support
If you have any questions about your shipment, tracking status, or delivery concerns, our team is here to help.
📧 Email: support@cazida.com
📞 Phone: (+1) 307-452-8031
🕐 Support Hours: Monday – Friday, 8:30 AM – 5:30 PM (MT)
We respond to all inquiries as quickly as possible, typically within 1 business day.