Privacy policy

Last Updated: April 11, 2026

This Privacy Policy explains how Cazida ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from cazida.com. By using our website, you agree to the practices described in this policy.

Our store is powered by Shopify Inc. For information on how Shopify handles data, please visit shopify.com/legal/privacy.

1. Information We Collect

When you interact with our store, we may collect the following categories of personal information:

2. How We Collect Your Information

• Directly from you — when you place an order, create an account, fill out a form, or contact our support team.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse our website.
• From third-party service providers — such as payment processors, shipping partners, and analytics platforms.
• From advertising platforms — such as Google Ads and Meta (Facebook/Instagram) when you interact with our ads.

3. Cookies We Use

We use cookies and similar technologies to operate and improve our store. Below is a summary of the cookies we use:

You may disable non-essential cookies at any time through your browser settings or by using the following opt-out tools:

• Google Analytics: tools.google.com/dlpage/gaoptout
• Google Ads: adssettings.google.com
• Facebook/Meta: facebook.com/adpreferences
• Network Advertising Initiative: optout.networkadvertising.org

Please note that disabling cookies may affect certain features and functionality of our website.

4. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing & Fulfillment — to process payments, confirm orders, arrange shipping, and handle returns or exchanges.
• Account Management — to create and manage your customer account and order history.
• Customer Support — to respond to your inquiries, complaints, and support requests.
• Marketing & Promotions — to send you promotional emails, product updates, and special offers, where you have consented or where permitted by law. You may opt out at any time.
• Advertising — to display relevant ads on Google, Facebook/Meta, and other platforms based on your browsing behavior (subject to your cookie preferences).
• Analytics & Improvement — to analyze website traffic and usage patterns to improve our products, services, and user experience.
• Fraud Prevention & Security — to detect and prevent fraudulent transactions, unauthorized access, and other illegal activity.
• Legal Compliance — to meet our obligations under applicable laws and regulations, including tax and accounting requirements.

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties in the following circumstances:

6. International Data Transfers

Cazida operates with fulfillment centers in both the United States and China. As a result, your personal information (specifically name, shipping address, and order details) may be transferred to and processed in China for the purpose of order fulfillment.

For any international transfers of personal data, we take appropriate measures to ensure your information is protected in accordance with applicable data protection laws, including through contractual safeguards with our fulfillment partners.

By placing an order on our website, you acknowledge and consent to this international data transfer for the purpose of fulfilling your order.

7. Data Retention

We retain your personal information for the following periods:

• Order and transaction records: 7 years (required for tax and accounting compliance under US federal law)
• Customer account data: For as long as your account is active, plus 2 years after your last login or interaction
• Marketing and email data: Until you unsubscribe or within 2 years of your last engagement, whichever comes first
• Analytics data: 26 months (standard Google Analytics retention period)
• Support communications: 2 years from the date of resolution

After these periods, personal data is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal information we hold about you.
• Right to Correction — Request that we correct inaccurate or incomplete information.
• Right to Deletion — Request that we delete your personal information (subject to legal retention obligations).
• Right to Restriction — Request that we limit how we use your information in certain circumstances.
• Right to Portability — Receive a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing — Unsubscribe from promotional emails at any time by clicking "Unsubscribe" in any email, or contacting us directly.

To exercise any of these rights, please contact us at support@cazida.com. We will respond within 30 days. We may need to verify your identity before processing your request.

9. California Residents — CCPA Privacy Rights

If you are a California resident, you have the following additional rights:

• Right to Know — You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, the sources of collection, the business purposes, and the categories of third parties with whom we share it.
• Right to Delete — You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, ongoing transactions).
• Right to Opt Out of Sale — We do not sell your personal information to third parties. However, certain sharing of data with advertising partners (Google, Meta) for targeted advertising may qualify as a "sale" under CCPA. You may opt out of this by adjusting your cookie preferences or contacting us.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, please contact us at:

• 📧 Email: support@cazida.com
• 📞 Phone: (+1) 307-452-8031
• Subject line: "CCPA Privacy Request"

We will acknowledge your request within 10 business days and fulfill it within 45 calendar days (extendable by an additional 45 days if necessary, with notice).

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us at support@cazida.com and we will promptly delete it.

11. Security

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Shopify's PCI-DSS compliant payment processing infrastructure
• Access controls limiting employee access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). These websites operate independently and have their own privacy policies. We are not responsible for their content or privacy practices. We encourage you to review their policies before providing any personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after updates are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• 📧 Email: support@cazida.com
• 📞 Phone: (+1) 307-452-8031
• 📍 Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
• 🕐 Business Hours: Monday – Friday, 8:30 AM – 5:30 PM (MT)

For the purposes of applicable data protection laws, Cazida acts as the data controller of your personal information.